Automate sales & orders
Guide buyers from first message to checkout with node-to-node flows and built-in ecommerce—tuned for Malaysian omnichannel teams.
Learn more →No-code chatbot · Omnichannel · Malaysia & global teams
Automate sales, marketing, and support with an auto-reply AI chatbot
Built for Malaysian SMEs and regional operators who sell and support across WhatsApp, Messenger, Instagram, Telegram, Viber, Webchat, and more, using a visual drag-and-drop flow builder: nodes, reusable templates, and publishing without handing your automation to engineers.
30-day free trial · No credit card required · Official WhatsApp Business API–ready setups
Omnichannel AI chatbot for WhatsApp, Messenger, Instagram & more
One automation layer for the channels your customers already use—ideal for Malaysia SMEs scaling DMs, comments, and outbound campaigns without extra headcount.
- Messenger
- Telegram
- Viber
- Webchat
- SMS
Visual flow builder—connect nodes, publish across channels
Design conversations the same way you sketch a diagram: triggers, messages, conditions, and hand-offs wired node to node. Launch on one channel, then reuse the same logic everywhere Edmund Ng supports.
- Drag-and-drop canvas for quick experiments and fast iteration
- Reusable blocks for FAQs, product catalogs, and lead qualification
- Built for marketing & support operators—not only developers
Chat automation built for revenue, not ticket volume alone
Ship drag-and-drop flows on WhatsApp, Messenger, Instagram, and more—so marketing, sales, and support share one canvas instead of three disconnected inboxes.
Qualify leads automatically
Use the visual builder to branch on answers, score interest, and route hot leads to humans only when it pays off.
Learn more →Support at scale
Resolve FAQs instantly, escalate when needed, and plug into 1000+ integrations your stack already uses.
Learn more →Always on, 24/7
Respond in seconds, improve CSAT, and keep costs predictable while your team focuses on complex issues.
Learn more →Build once, deploy everywhere your buyers already chat
Reduce duplicate work: author flows once in Edmund Ng, then activate the same playbook across DMs, comments, and webchat touchpoints—aligned with how modern omnichannel teams operate in Malaysia and overseas.
Built-in ecommerce: sell inside the chat thread
Let shoppers search products, view structured messages, and move to checkout without leaving Messenger, WhatsApp, or your other connected channels.
- Catalog browsing with guardrails for channel policies
- Streamlined funnels for flash sales, FAQs, and order updates
- Complements—not replaces—your existing storefront or POS data
LLM-ready: OpenAI, Claude, Gemini, DeepSeek, Grok—and your whole stack
Bring the models your team already trusts into chatbot flows, then wire Edmund Ng to CRMs, marketing tools, spreadsheets, payments, and helpdesk apps—same “integrate everything” idea as the classic Edmund Ng story, now with modern AI front and center.
Connect to 1000+ tools
Plug Edmund Ng into the software you already use for CRM, orders, marketing, and support—no rip-and-replace required.
Watch Edmund Ng in action
Same overview video embedded on edmundng.com—ideal if you want to share the product narrative with stakeholders before opening a trial account.
Tap play to load the YouTube player (reduces data and CPU on mobile until you choose to watch).
More lessons live on YouTube @edmundng · Video hub (expanding)
Explore the interactive WhatsApp-style demo
Tap coloured scenarios to swap the sample chat — a scripted preview for marketing and education, not your connected inbox.
Frequently asked questions
Straight answers about getting started with Edmund Ng in Malaysia and internationally.
Why does my business need an AI chatbot?▼
An auto-reply AI chatbot is available 24/7 to qualify leads, answer FAQs, and move shoppers toward purchase—so your team spends less time on repetitive questions.
Do I need a credit card to sign up?▼
No. You can start with a 30-day free trial without a credit card; you only need a Facebook Page to sign up for Edmund Ng.
Will I get access to the official WhatsApp Business API?▼
Yes. Edmund Ng helps you connect through the official WhatsApp Business API so you can use approved templates and scale conversations reliably.
Do you offer a money-back guarantee?▼
Yes. If you are unhappy with the service, we offer a 30-day money-back guarantee on Edmund Ng paid plans—see pricing for details.
Can I try Edmund Ng before paying?▼
Yes. Start a 30-day free trial with no credit card required and explore omnichannel automations at your own pace.